Communications Policy

This communications policy sets out how we use and protect any information that you give when you contact us, request to be contacted, book a survey or subscribe to our newsletter, and has been reviewed to reflect GDPR regulations.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Introduction At Greenscape Energy, we are committed to protecting your personal information and respecting your privacy. This Communications Policy outlines the types of personal information we collect when you contact us, request to be contacted, book a survey or sign up for our newsletter, how we use it, the circumstances under which we may share it with others, and how we keep it secure.

Information We Collect When you subscribe to our newsletter, we collect the following information:

• First and last name
• Email address
• Phone Number
• Location (optional, to provide region-specific forecasts and content)

How We Use Your Information We use your information to:

• Send you our newsletter which may include information about our products, services, news updates, and promotions.

Legal Basis for Processing The processing of your personal information for our newsletter is based on your explicit consent that you provide at the time of subscribing. You can withdraw your consent at any time.

Data Storage and Security We retain your personal information as long as you are subscribed to our newsletter. We implement appropriate technical and organisational measures to ensure your data is secure and protected from unauthorised access, alteration, or destruction.

Sharing Your Information We do not share your personal information with third parties for their marketing purposes. We may use third-party service providers to manage our email campaigns, who are strictly instructed to use personal data only in accordance with our directives.

International Transfers If personal data is transferred outside of your jurisdiction, we ensure appropriate safeguards are in place to maintain the same level of data protection as in your jurisdiction.

Your Rights You have the right to:

• Access the personal information we hold about you.
• Request the correction of incorrect information we hold about you.
• Request the deletion of your personal information when it’s no longer needed for the purposes for which it was collected.
• Object to the processing of your personal data.
• Request the restriction of processing of your personal data.

How to Exercise Your Rights You can exercise your rights by contacting us directly at info@greenscapeenergy.co.uk. We will respond to your request within a reasonable timeframe.

Opt-Out of the Newsletter You can unsubscribe from our newsletter at any time by clicking the ‘unsubscribe’ link at the bottom of each email.

Changes to This Privacy Policy We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Revised” date. The updated policy will be effective as soon as it is accessible.

Contact Us If you have any questions about this privacy policy, the practices of this site, or your dealings with this website, you can contact us at info@greenscapeenergy.co.uk.